privacy_policy

Disclaimer

    (1)
      • While we take utmost care in the preparation and maintenance of this site, we do not guarantee the content of posts, nor do we guarantee that there is no risk of alteration by third parties.
    (2)
      • Toku Corporation (hereinafter referred to as “the Company”) may add to, change or delete the information posted on this site without notice.
    (3)
      • While the Company will strive to provide as much information as possible about the information posted on this site when so requested by users, please note that the Company is under no obligation to do so.
    (4)
      • The Company will assume no responsibility whatsoever for any damages that may occur as a result of using the Company, the posted information or information contained in links.
    (5)
      • For the convenience of our users, this site contains content posted by third parties for which the Company is not responsible.
    (6)
    • The copyrights of all contents (information, texts, images, etc.) provided on this site are owned by this site, and it is strictly prohibited to repost or reuse these contents without permission.

    Privacy policy

    Person responsible for information management: Toku Corporation (hereinafter referred to as “the Company”) requests that customers disclose information required for transactions and contact, including their name, address, telephone number, e-mail address, etc., (hereinafter referred to as “personal information”) when they use the Company. The Company handles personal information in accordance with this privacy policy, based on the purport of the Personal Information Protection Act. This privacy policy is an agreement between the customer and the Company regarding the handling of the personal information disclosed to us.

    • Purposes of use of personal information

    The Company uses personal information for the purposes below.

      (1)
        • When a customer applies for equipment rental or other transactions, the Company uses such contact information as the customer’s name, address, phone number, e-mail address, etc., to the extent necessary to achieve this purpose. In addition, when requesting payments or making payments, the Company may use such payment information as the bank account designated by the customer.
      (2)
        • The Company uses the customer’s contact information, such as their name, address, telephone number, e-mail address, etc., to reply to and confirm inquiries.
      (3)
        • The Company uses the customer’s order history and such contact information as their name, address, phone number, e-mail address, etc., to inform them of our promotions, surveys, products and services.
      (4)
        • The Company uses opinions expressed by the customer, the results of surveys, the customer’s order history, etc., in order to improve our services.
      (5)
      • The Company uses information such as the customer’s name, address, the type of the product ordered, the quantity ordered and the amount billed concerning transactions we have judged to involve use of the product for dishonest purposes, so that we can refuse the use of our services to those who may be attempting to order products for dishonest purposes.

      • About management of personal information

      The Company manages personal information using the system described below.

        (1)
          • The Company has established the necessary in-house system in accordance with the Personal Information Protection Law and guidelines, and obtains a written pledge from our employees to handle personal information properly.
        (2)
        • We limit the use of personal information only to employees who require this information for business purposes, establish rules for the storage and management of media, etc., containing personal information, and take preventive measures for the protection of the personal information.

        • About disclosure of personal information

        The Company manages personal information using the system described below.

          (1)
            • The Company does not disclose personal information to third parties without your consent. However, this does not apply in the cases described below.
              • When there is a legally based request from a public institution such as a court or the police
              • When there are special provisions in the law
              • When there is a risk of lethal or physical harm or harm to the property of the customer or a third party and it is not possible to obtain the customer’s consent
              • When we are required to protect or defend our rights, property or services from acts contrary to the law or to our terms of service and precautions and it is not possible to obtain the customer’s consent
          (2)
          • If we receive a request from a customer for disclosure regarding personal information held by our company, such disclosure will only be made if we can confirm that the request has been made by the customer concerned.

          • About questions and suggestions

          Should you have any questions or comments, please contact: